Service Desk/Desktop Managment/Field SupportWork Regime:PresentialJob Description:The Computer Technician will be responsible for troubleshooting and resolving IT issues for end-users, ensuring service desk operations and meeting SLA requirements. Ensure troubleshooting and resolution of IT/SI solutions for end-users. Manage and track tickets (incidents/requests/changes) to guarantee end-to-end SLA compliance. Provide Service Desk support using various ticketing tools. Handle incidents, requests, and changes in AD, Exchange, and O365.Requirements: Require shift workSkills: helpdesk Microsoft Office troubleshooting Communication Office 365