.Established in 2021, 3 Oaks Gaming is a fast-growing distributor of high-quality slot games and marketing tools for regulated markets across the globe.
We are driven to provide the best experience for players, incorporating engaging math balancing and unique promo tool mechanics.Our portfolio marries innovative mechanics with a distinct graphical style, which ensures that any 3 Oaks Gaming experience is unforgettable.
Our team is full of extraordinary talents with strategic ambitions.
We want to make 3 Oaks the leading content distributor in the regulated iGaming industry, supported by a strong management team with decades of industry experience.Role summaryWe are looking for a driven and passionate Account Manager to join our team in Malta.
The focus of this role is on the Portuguese markets.
The role is hybrid, and the successful candidate will be expected to work from the office in Dragonara.You will have day to day responsibility for:Taking full ownership of customer relationships, and act as the interface between the customer accounts and the company.Taking full commercial responsibility for customer accounts and for meeting set revenue targets, goals and objectives.Developing and implementing customer account plans that drive critical business objectives, maximizing long/short term share of wallet and customer satisfaction.Developing a trusted advisor relationship, and facilitate the optimization of customer accounts operations around the company's gaming solutions offerings.Ensuring the timely and successful delivery of our gaming solutions in line with customer needs and objectives.Monthly revenue forecasting and reporting - giving clear information on the customer's performance, achievements, activities, and any other information as relevant.Building and maintaining genuine, strong long lasting customer relationships on all levels.Participating in, and where appropriate taking active part in major exhibitions, conferences, and seminars on behalf of 3 Oaks Gaming.You will work closely with:- Our account managers both on and off Island, and our Head of Account Management, who will also line manage this role.RequirementsAbout you - you will have:Experience of working in the iGaming industry.2+ years of proven experience in Account Management or others as relevant for the role.Proven proficiency in Excel, Jira, and the Microsoft Office suite.Proven professional proficiency in English; knowledge of Portugueseis a valued asset, as is proficiency in any additional language.Experience of working with/organising promotions.Experience of campaign management, to include monthly reporting on campaign success.Proven ability to communicate and present on all levels in and outside the organization.Experience in delivering client focused solutions based on the customer's real needs.Proven ability to manage multiple customers with different needs while paying strict attention to details