Your responsibilities and impact as a Customer Service Agent will be:
* Answering incoming queries from customers
* Identifying issues and providing solutions
* Ensuring a high level of customer satisfaction
* Recording data in the CRM system
* Giving Ad-hoc support
* Being a team player and participating in the success of the team and project
Skills, qualifications, and interests you need to succeed in this role:
* You have a native level of German. A good level of English is a big plus.
* You are motivated, reliable, and committed to your work in customer service and
* Ensuring high quality is important for you
* You have a drive for excellence and professionalism
* You have excellent communication skills
* You are a real team player and willing to work with many other nationalities
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