PwC Services Portugal (PSP) is a joint venture between PwC Luxembourg and PwC Portugal, serving as an integral extension of PwC Luxembourg. Our growing team operates as an acceleration center supporting PwC Luxembourg's clients. The role - IT Services Administrator Responsibilities: We are seeking an administrator to support the maintenance of our IT infrastructure and provide technical assistance to our teams. * Analyze information, diagnose symptoms, and resolve incidents through events generated by our monitoring tools * Comply with operational level agreements defined by the service delivery manager and contribute to elevate customer satisfaction Your profile: