About this Opportunity Key Responsibilities * Lead research and design workshops with business stakeholders to map customer journeys. * Design experience strategies for AI/analytics-based solutions, aligning user needs with business goals. * Collaborate with data scientists and engineers to evaluate user experience and business impact. In addition: * Demonstrate expertise in designing or advising on AI and analytics projects. * Showcase strong communication, storytelling, and workshop facilitation skills. We're looking for a UX Strategist/Service Designer to excel in our team! About You * 3+ years' experience in UX Strategy, Service Design, or Experience Consulting. * Expertise in user research, journey mapping, service blueprinting, and stakeholder facilitation. * A strong understanding of how analytics can inform service ecosystems. Based in Portugal, as Director of your own limited company. Why This Role?