Are you motivated to build, lead and grow a high-impact Management Company Service Center with 50+ employees in Portugal?
Are you a seasoned financial services leader with strong people management skills and a hands-on mindset? Do you thrive in international environments where operational excellence, regulatory rigor and service quality go hand in hand? This is a unique opportunity to take ownership of a strategic service center in Porto, Portugal, and play a key role in a German-based ManCo and fund services setup.
Your role: lead, optimize, and grow
As Site Manager in the ManCo Group's dedicated Service Center, you will have full operational responsibility for the Porto location, acting as the senior on-site leader and main point of contact for the headquarter and Management team in Germany. You will lead an established, multi-layered team and ensure the consistent delivery of high-quality fund and ManCo-related services in line with regulatory, client and group standards. You will combine people leadership, operational management and fund accounting expertise, while driving performance, efficiency and continuous improvement across the service center.
Key Responsibilities
Site & People Leadership
* Provide overall leadership and direction for the Porto Service Center, fostering a high-performance, collaborative and compliant working environment
* Lead and develop a management structure with team leaders and senior specialists
* Staffing and workforce planning, including recruitment, interviewing, onboarding and team composition
* Define leadership behaviors, engagement, and professional development
Governance, Administration & Local Oversight
* Ensure excellent service delivery within the defined operating model
* Act as the key interface between the Porto site and group functions such as Finance, HR, IT, Tax, Procurement, Risk and Compliance
* Oversee local administrative, financial and operational topics required for the smooth running of a professional service center
* Coordinate with external providers and internal support functions
* Ensure alignment with Portuguese business practices and regulations
Operational Performance, Control & Optimization
* Own end-to-end operational performance across all processes, ensuring consistent achievement of KPIs, high service quality, accuracy and timeliness
* Monitor, analyse and present KPI and management reporting, translating insights into targeted performance improvement actions in close collaboration with team leaders
* Ensure full compliance with regulatory requirements, internal controls and group policies
* Drive continuous improvement through process optimization, standardization and automation
* Foster knowledge sharing and best-practice adoption across teams and functions
* Actively contribute to strategic initiatives including system implementations, process transitions, regulatory changes and service expansions
What You Bring
Qualifications, Experience & Skills
* Master's degree in Finance, Accounting, Economics or a related field
* Proven senior-level experience (5+ years) in Operations, HR and Business Management within regulated or shared service / BPO environments
* Understanding of financial instruments and fund structures, prior exposure to ManCo environments is strongly preferred
* Experience in Business Process Outsourcing (BPO) and back- or mid-office operations is highly valued
Leadership, Change & Execution Capabilities
* Demonstrated change management capability, with experience guiding teams through operational, system and process transitions
* Strong leadership style with the ability to motivate, develop and retain high-performing teams
* Hands-on mentality combined with strategic thinking and a strong sense of ownership
* Highly organized, resilient and able to prioritize effectively in fast-paced, evolving environments
* Strong problem-solving skills with the ability to identify issues and implement pragmatic solutions
Communication, Stakeholder & Interpersonal Skills
* Excellent communication skills with the ability to engage with stakeholders across all levels of the organization
* Strong interpersonal skills and the ability to build trusted relationships with internal team members and external business partners
* Confident senior-level presence in international and cross-functional settings
Technical & Language Skills
* Knowledge of Fund Accounting software is a plus (particularly SimCorp Dimension)
* Full professional proficiency in English and Portuguese (written and spoken), including negotiation capability
What's In It For You
* A senior leadership role with real impact in an international financial services organization
* The opportunity to shape, develop and optimize a strategically important service center
* Exposure to international stakeholders and strategic initiatives
* A competitive remuneration package aligned with the Portuguese senior leadership market
* Long-term career development opportunities within a growing, international organization
If you are a motivated and hands-on leader with the necessary experience, we invite you
to apply and join us in establishing a successful nearshoring operation in Porto.
We are committed to equal opportunity, diversity, and inclusion in the workplace and look forward to getting to know you.