We have an exciting opportunity for you to join our team as a Scrum Master. Education: Bachelor's degree or equivalent, in any discipline. Scrum Master certification of an agile framework required (preferably SAFe methodology). Responsibilities Facilitate Agile processes and ceremonies (daily stand-ups, sprint planning, reviews, retrospectives) and ensure the team follows Scrum/SAFe practices. Support and coach Scrum teams, removing impediments and enabling continuous improvement. Manage and help prioritize the team backlog with product owners and stakeholders to meet business goals. Track and report key Agile metrics, drive transparency, and communicate progress and risks to stakeholders. Resolve team conflicts, foster collaboration, and act as an advocate for Agile and SAFe principles across teams. Design and implement process improvements, share best practices, and support management with change initiatives and compliance with relevant principles and regulations. Provide expert advice on complex or unique issues and contribute to project delivery by applying specialist knowledge. Qualifications Bachelor's degree or equivalent. Scrum Master certification in an Agile framework (required), preferably SAFe. 2–4 years of relevant experience working with Agile teams, with practical experience applying SAFe desirable. Proven experience coaching and supporting Scrum teams, facilitating ceremonies, backlog management, and impediment removal. Strong stakeholder communication, conflict resolution, and coaching skills. Familiarity with metrics-driven reporting and continuous improvement techniques. Ability to develop and maintain expert knowledge of FedEx principles, processes and tools, and to advise stakeholders and share knowledge across teams. Benefits Attractive compensation package Training to get you started and on-the-job learning opportunities Extensive learning resources to further develop your skills and knowledge Tuition Assistance Program (applicable for FedEx positions with a permanent contract) Employee Assistance Program for you and your family in difficult life situations Employee reduced-rate shipping Great career opportunities FedEx is one of the worlds most admired companies and trusted brands year after year We are an equal opportunity employer and we are committed to a diverse and inclusive workforce in which we provide growth opportunities for all. #J-18808-Ljbffr