About us
bolttech is a fast-growing global insurtech with a mission to build the world's leading, technology-enabled ecosystem for protection and insurance. Our vision is to connect people with more ways to protect the things they value.
Launched in 2020 in Singapore, bolttech's 1,600+ team serve customers in 35+ markets across Asia, Europe, North America, and Africa. With international licenses, an extensive partner network, and leading-edge technology and product innovation capabilities, our ecosystem brings together insurers and distributors to make it easier for customers to get the right protection at the point of need.
In this position you will…
.. collaborate with key stakeholders across Business teams, Partners or Client, as well as working directly with technical squads through agile ways of working to deliver the world-class digital solutions. You will support the Product Manager in gathering requirements and driving planning, analysis and delivery activities across product lifecycle.
You will be responsible for…
* Working closely with the CX/digital leader and management to understand the vision, priorities, recommend/shape and execute a product roadmap
* Working closely with Product Lead to create and maintain a product backlog according to business value or ROI
* Translating conceptual customer requirements into functional requirements in a clear manner that is comprehensible to developers/product owners.
* Documenting user stories, workflows and data mappings. Support backlog grooming and management, iteration planning and validate quality on the output is meeting business expectations.
* Assisting in developing and implementing the go-to-market plan, working with all departments to execute
* Developing and maintain appropriate tracking and reporting of product performance post-launch to evaluate future iterations
* Managing/Executing the planning product release plans and set the expectation for delivery of new functionalities.
* Participating in the validation of product features or product launches to ensure features & functions are working as per the acceptance criteria defined.
* Providing end user support, monitor the system, respond to queries, resolve, and escalate issues.
* Managing and tracks the status of issues throughout the product life cycle and prioritize coordinating other key stakeholders.
For you to be successful…
..we expect you to be able to demonstrate the following key competencies
Adaptable
* You are quick to adapt to the approach and act flexibly in response to changes in the strategic and / or roadmap direction of the organization
* You are able to manage multiple requirements in a positive and proactive manner adjusting approach to reach goals as required. You can manage adversity well and adapt to ambiguity in work.
* Willing to embrace and drive changes
Impactful
* Embrace ownership in various tasks and able to provide thoughtful recommendations.
* Understand how individual efforts align to organizational strategy
Communication
* Proficient communicator; focused on interacting and listening to and synthesizing others' ideas. Explain complex issues clearly and succinctly
* Actively promotes a two-way feedback approach and champions the value this delivers
Collaborative
* Develop collaborative and dynamic working relationships to achieve the best possible outcomes
* Co-operates with team members from different business functions to resolve problems and achieve goals
Literacy – Digital, Tech & Data
* Proficient and competent in navigating and using digital, data and technology tools and software applications relevant to the role, including JIRA and Confluence
* Able to understand, interpret, analyze and communicate data and apply these skills to derive insights and performance
Curious
* Strong attention to detail and proficient problem-solving skills.
* Love to be challenged and find new ways: Ability to think on your feet. Adaptable approach to work
You will require the following qualifications and skills
* Degree holder in Business or Information Technology
* An experienced digital professional with 3+ years in the digital product management industry in roles of Product Owner or Business Analyst
* Practical experience in specifying user requirements and managing User Acceptance Testing
* Experienced in Agile methodology project delivery working with offshore team
* Basic understanding of technical concepts such as APIs, data flows, system integration, and experience to SaaS platform is a plus
* Advantage to candidates with familiarity / understanding in the insurance sector
* Good communication skills, able to work with user departments and vendors.
* Good problem solving and strong analytical skills, able to clearly present results systematically and logically.
* Strong documentation and organizational skills, able to bring structure to ambiguity.
* Eagerness to work in a cross-functional, fast-paced environment.
* Good team player, proactive, self-initiative and able to work independently
* Written and Speaking: English MUST. Knowledge of one or more EU languages (e.g. Spanish, German, Frech, Italian) is a plus
Diversity and Inclusion
At bolttech, we are diverse and inclusive. We value each person's unique skills, background, and identity. We never discriminate on cultural background, religion, sex, gender, gender identity or expression, sexual orientation, age, disability, veteran status, genetic information, marital or family status or any legally protected status. Everyone belongs. And because everyone's different, we're also flexible in the ways we work, so each person can make their best efforts every day.