Are you fluent in German and English and looking for a job in the economic sector? We have the ideal opportunity for you
Responsibilities
1. Be the voice of the company in direct communication with economy-oriented business partners;
2. Manage the German language market;
3. Provide customer support and clarify questions regarding products and services;
4. Assist German-speaking customers via phone, email, chat, and social media channels;
5. Support our merchants with all inquiries about our products and services;
6. Actively work on optimizing all processes related to our customers, continually improving merchant satisfaction;
7. Collaborate closely with other departments, such as Sales and Marketing;
Qualifications
- Native or fluent German speaker (mandatory);
- Proficient in English;
- Strong communication skills and a customer-friendly service focus;
- Tech-savvy and passionate about the economic sector;
- Availability to work on-site in Porto;
Benefits
- Base salary: €1,100;
- Meal allowance (SA): €7.63/day;
- Skill adder: €50;
- Health insurance;
- Welcome bonus: up to €3,000;
- Working hours: Monday to Sunday, 08:00 to 19:00 (rotative shifts, with potential extension to 21:00);
- Days off: 2 days off (rotative);
Location: On-site in Porto.
Apply now and start your journey with us
Randstad's mission is to become the most equitable and specialised talent company in the world. We welcome people with a wide range of skills and experience and are committed to inclusive recruitment. If you need adjustments during your application or interview, please let our recruitment team know.
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