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Overview
The Client Data Periodical Review Manager oversees the regular review and update of client information to ensure compliance with regulatory requirements and internal policies. This role coordinates cross-functional teams to maintain data accuracy and supports risk management efforts within the wealth management business.
Indosuez Wealth Management is the global wealth management brand of the Crédit Agricole Group, one of the world\'s largest banking institutions.
Our Portuguese office is a branch of CA Indosuez Wealth (Europe), the European hub (outside France) for the Group\'s wealth management activities based in Luxembourg.
Description: Join a dynamic team and take part in a strategic mission where customer experience, rigour and team management are at the heart of your responsibilities. As manager of the Client Data Periodical Review team and process, you report indicators on your activities to your functional manager based in Luxemburg.
Responsibilities
* Supervise the Client Data teams based in Portugal in charge of the Periodical Reviews.
* Organize and prioritize business flows and ensure an optimal distribution of files in the Client Data Support Officer team of around ten employees.
* Be a reference expert on periodic reviews: You support your team by bringing your expertise to ensure a flawless customer experience.
* Ensure data quality: you ensure that customer data in the reference databases remains consistent, accurate, and homogeneous in the long term.
* Represent the team: You are the key contact person on Client Data Periodical review within the group for the area under your responsibility.
* Train and support your employees: You ensure the development of the skills of the Client Data team and the updating of the procedures of your activities.
Profile / Qualifications
* Solid experience in KYC operations within the financial services industry.
* Strong knowledge of banking and financial services regulations.
* Proven ability to manage and lead a team effectively.
* Excellent analytical skills and attention to detail.
* Proficiency in using compliance and risk management tools.
* Strong communication and interpersonal skills.
* Fluency in English; additional languages are a plus.
Job Offer
* Competitive annual salary
* Meal and health allowance as part of the benefits package.
* Permanent contract within a reputable financial services company in Lisbon.
* Opportunities to work in a structured and professional banking environment.
* Exposure to regulatory and compliance frameworks in the industry
Recruitment Process
* Talent Acquisition Partner will contact you for an initial video interview
* If both sides agree to move forward, there will be an in-person interview with the Managers
* If the technical interview is successful, you will meet the manager
* Final interview with our HRBP
* You will complete a test to assess your key motivation
Seniority level
* Entry level
Employment type
* Full-time
Job function
* Management
* Industries
* Banking
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