Business Intelligence and Analytics Expert
We are seeking a detail-oriented Business Intelligence and Digital Analytics Specialist to join our team.
Key Responsibilities:
* Design, develop, and maintain business reports and dashboards to support data-driven decisions across the organization.
* Provide technical support and manage BI platforms and reporting technologies following best practices.
* Collaborate with internal stakeholders to ensure data solutions meet evolving business needs and best practices.
* Ensure data security, governance, and regulatory compliance across BI platforms.
Digital and Online Analytics
* Optimize digital and direct-to-customer performance through analytics, supporting marketing and e-commerce initiatives.
* Drive implementation and coordination of campaign tracking and digital measurement across online touchpoints.
* Support consent management strategies across digital platforms, ensuring alignment with global privacy standards.
* Leverage digital analytics insights to support conversion rate optimization and customer experience enhancement.
Business Analytics
* Deliver business reporting and analytics across key functions such as Sales, Finance, Supply Chain, IT, and other areas across the organization.
* Support the end-to-end data lifecycle, including data extraction, transformation, cleansing, and quality control.
* Develop and design dashboards and other required reporting outputs.
* Work closely with data owners to promote consistency, accessibility, and reusability of data assets.
Requirements:
* Proven experience in business intelligence and data analytics across digital and enterprise environments.
* Strong ability to translate business needs into insightful and actionable dashboards and reporting tools.
* Experience in coordinating cross-functional implementations of data tracking and consent solutions.
* Knowledge of best practices in data quality, data privacy, and performance analytics.
* Excellent collaboration skills with both technical and business stakeholders across regions.
Nice to Have:
* Understanding of UX and CX principles to support data-driven design.
* Familiarity with GDPR and data privacy frameworks.
* Knowledge of ITIL processes and service management standards.
* Basic knowledge of programming languages.