.In partnership with one of our clients, a leading german automotive company, Randstad is recruiting for a Specialist/Trainer Warranty Audits position.
Company Description : They are a part of a strong international team and a leading player in the commercial vehicle manufacturing and transport solutions sector.
As part of a global group, they are commited to innovation, operational excellence, and shaping the future of mobility.
Their newly established Global Business Services (GBS) united is dedicated to optimizing and streamlining end-to-end business processes across finance, human resources, sales support, and procurement.
With delivery centers spanning multiple locations worldwise, they focus on quality, efficiency, and continuous improvement to ensure seamless service delivery.
GBS plays a strategic role in the company's long-term success, actively contributing to its growth and development.
By joining them, you will be a part of a forward-thinking team that drives impactful change and supports a dynamic operational environment.
In the "Warranty Audit" department, you identify vulnerabilities, risks, and potentials of the warranty process handling within the worldwide Service organization and ensure the quality of our auditors from external service providers through appropriate training and control measures.
With this responsible position, you make a significant contribution to a positive customer experience in the context of particularly customer-sensitive warranty repairs, you support achieving adequate cost targets and contribute to an audit-proof warranty application review at a central interface of customer, service, and product quality