Descrição da Função
International Sales Operations Senior Export (English) Location: Lisbon, Portugal | Full-Time | Permanent | Hybrid Are you a bilingual professional with a passion for international logistics and team leadership? Join a global team in Lisbon where your expertise will drive operational excellence and support commercial success across international markets. Were looking for an International Sales Operations Senior Associate fluent in English and Spanish to lead export order management and logistics coordination. If youre organized, proactive, and thrive in a fast-paced, multicultural environment, this role offers the perfect opportunity to grow your career while making a global impact.
Your Role
Manage and respond to order-related inquiries from customers and sales teams Coordinate shipments with distribution centers and freight forwarders Resolve complex delivery issues and monitor shipment status Support inventory allocation and backorder prioritization Generate reports on open orders and revenue Process custom, warranty, return, and correction orders Maintain shipment logs and escalate carrier issues when needed Lead daily operations, onboarding, and system housekeeping Manage team absences and holiday planning to ensure business continuity Identify training needs and drive process improvements Provide technical guidance and support to the local Export Sales Ops team
What You Bring
4 years of experience in customer service, logistics, or sales operations Fluency in English Availability to work Monday to Friday, from 12:00 PM to 8:00 PM Strong communication and interpersonal skills Experience with ERP systems (Oracle, Salesforce, Agile) is a plus Proficiency in Microsoft Office tools (Outlook, Excel, SharePoint, Teams) Legal eligibility to work in the EU and willingness to travel if needed A proactive, detail-oriented, and solution-focused mindset Ability to lead, influence, and collaborate across teams and levels
What we offer
Be part of a global team making a real impact in healthcare and logistics Enjoy a competitive salary and benefits package Benefit from a flexible hybrid work model Thrive in a culture that values innovation, collaboration, and fun Ready to lead with purpose and drive international success? Apply now and help shape the future of global sales operationsone shipment at a time.
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