Swedish-Speaking Customer Service Agent – Lisbon, Portugal
We are seeking Swedish-speaking Customer Service Agents who wish to combine an international career with the opportunity to live in Lisbon, Portugal.
Join a global industry leader working with world-renowned brands in a multicultural and dynamic environment.
What you will do
Being the point of contact for customers across the assigned market(s).
Conducting
reactivation outbound calls
to former subscribers to understand their needs and encourage them to return.
Clarifying questions related to
meal-kit plans
, delivery schedules, subscription flexibility, and recipe options.
Ensuring smooth customer experiences through accurate information sharing and effective problem resolution.
Supporting quality service delivery aligned with client's mission of simple, enjoyable home-cooking.
Contributing to the achievement of client's operational objectives
Your profile
Fluent in
Swedish
, both written and spoken
1 year experience in outbound sales or related
Good
computer skills
and communication abilities
Empathetic, flexible, and
team-oriented
Quick learner and adaptable
Benefits
Relocation package:
including a room in the company-provided accommodation, flight to Lisbon, and yearly return ticket within the EU
Career development opportunities
within a global organization
Access to
Portuguese language courses
, social and team-building activities (e.g., sports, outings, workshops)
Work in a
multicultural environment
alongside colleagues from different industries
Stable working conditions and long-term growth plans