Are you fluent in both Italian and English?
Are you looking for an opportunity for professional growth?
If so, we have the perfect opportunity for you!
We are currently recruiting for one of Switzerland's largest telecommunications companies.Are you up for the challenge?
Apply now and bring your talent!
Your role:Ensure high solution rate and customer satisfaction at each contactResponsibility for dealing with customer contacts by telephoneServing the customer to ensure their long-term loyaltyReceiving incoming customer callsCustomer advice on all services and offersCreation of added value for the customer incl.
salesEffective communication with customers considering qualitative and quantitative aspectsDiagnosing tech issues and walk customers through the steps needed to fix various problems related to the technical line (TV, mobile, fix net and internet)Your skills:excellent communication skills in Italian (minimum C2 level) and English (minimum C1 level); solution oriented; previous experience in a call center and in sales; strong Commitment for a long term project; good PC skills;What we have for you?
duration: permanent contract with a 180 days probation periodschedule: Monday to Sunday, between 7am and 9pm.
Bank holidays (payment of 50%+compensation) - shifts of 8h/daybase salary: 920€/month gross (x14)performance bonus: up to 360€ (x12)meal allowance: 10,20€/day worked (x11 months)flex work allowance: 60€/month (x12)commissionslanguage allowance: 150€ for English Language + 100€ for Italian Language (x13)assiduity allowance: 110€/monthhealth insurance as of the 1st monthremote (Portugal)after completion of 6 months in the company you can work from abroad for a maximum of 3 months per year in any EU countryRandstad's mission is to become the most equitable and specialised talent company in the world, so we reiterate that we welcome people with a wide range of skills and experience.
We are committed to ensuring that our recruitment and hiring process meets the needs of all people.If you need to make any adjustments to make your application or interview more comfortable, please don't hesitate to let our recruitment consultants know.