We are looking for a
strong EdTech Product Manager
who will take ownership of our educational product and scale it to international markets.
You will own the entire educational ecosystem, from customer experience to product expansion.
Scope of Responsibility
Product ownership
and evolution of our educational system
Launch and adaptation for international markets
(Europe: Finland, Germany)
Optimization of the customer experience (500+ students completed the program)
Collaboration with a team of 50+ people (mentors, curators, assistants)
Direct reporting to the CEO
Key Responsibilities
International Product Expansion (40%)
Adapting the product for the new market
Localize the program
Find and hire local mentors
Adjust pricing and packaging
for European purchasing power
Ensure technical compliance
— GDPR, VAT, platform adaptation
Go-to-market preparation:
Create marketing materials
Adapt success stories and case studies
Create a market strategy for each country
Customer Experience Optimization (30%)
Analyze & improve the customer journey
Identify friction points, offs, confusion
Simplify and shorten the client pathway
Unify fragmented touchpoints into a streamlined system
Remove unnecessary steps
Track core metrics: completion rate, satisfaction, time to offer
Identify bottlenecks and improvement opportunities
Test hypotheses, implement changes, measure impact
Reduce operational costs
Automate manual processes where possible
Optimize the ratio of mentors/curators/assistants
Reduce cost of delivery without reducing quality
Education Content Development (20%)
Work with matter experts
Hire mentors for new markets
Coordinate content creation
Ensure content quality and relevance
Build structured learning paths (junior / mid / senior)
Develop curriculum materials, workshops, resources
Product Operations & Processes (10%)
Operational process setup
Document all program processes
Create SOPs for mentors and curators
Improve team workflows
Work with a product & delivery team
Align product with marketing, sales, ops
Serve as the key link between CEO and execution teams
Promotor Leiria, Leiria District, Portugal — Synchro by egor
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