Job Description
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* Configure and implement ServiceNow SAM Pro and ITOM Visibility modules using out-of-the-box features to optimize return on existing licensing investments.
* Manage the deployment of ACC-V agents across all company laptops.
* Integrate procurement and licensing data with the SAM module.
* Enable and validate SaaS connectors, such as Office 365, Salesforce, Adobe.
* Utilize the Normalization Engine and manage license reconciliation.
* Create and optimize out-of-the-box dashboards for monitoring compliance and KPIs.
* Automate license reclaim and hardware move workflows using Flow Designer.
* Ensure the linkage between physical assets and the CMDB.
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Required Skills and Qualifications
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* Minimum 5 years of experience in ServiceNow projects, especially with SAM Pro and/or ITOM Visibility.
* Proven experience in configuring ServiceNow using out-of-the-box functionality without reliance on customized development.
* Strong knowledge of Flow Designer, MID Server, and integration with SaaS applications.
* Experience with CMDB enrichment, asset management processes, and data normalization.
* Self-sufficiency, ability to prioritize deliveries, and focus on business outcomes.
* Excellent communication and organizational skills.
* Fluency in English (both oral and written).
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Benefits
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We provide a nurturing environment where everyone is valued through training and career advancement opportunities, both in Switzerland and internationally. We create a trustworthy work environment based on transparency, professionalism, and commitment. We encourage innovation by merging technology and creativity to drive impactful digital transformations. We take responsibility and are dedicated to making a positive impact.
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About You
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You are our ideal candidate if you possess a unique combination of technical expertise and soft skills. If you have a passion for ServiceNow and a desire to make a meaningful contribution, we encourage you to apply.
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