Key Responsibilities
Noesis is seeking a Service Delivery Manager Lead with expertise in Modern Device services, Intune, and product architecture.
* Oversight of Windows Edition V2 rollout and BAU quality.
Required Skills and Qualifications:
To succeed in this role you must have extensive knowledge of IT infrastructure management. You will need to possess strong analytical skills for troubleshooting issues related to the service delivery lifecycle.
* Able to develop effective incident response strategies that minimize downtime and ensure business continuity;
* Familiarity with established Change Management processes;
* Awareness of problem-solving techniques using structured methods such as Six Thinking Hats or similar methodologies,