Career Category
Information Systems
Job Description
Join our team at Amgen Capability Center Portugal, the
#1 company in Best WorkplacesTM
(201–500 employees category) by the Great Place to Work Institute. With over 400 talented individuals from more than 40 nationalities, our Lisbon center thrives at the intersection of innovation, excellence, and inspiration. This is your opportunity to explore the future of healthcare through technology and digital innovation, supporting our mission To Serve Patients.
Scrum Master, Commercial Data & Analytics
At Amgen, Technology isn't just a support function—it's a catalyst for discovery, transformation, and real-world impact. Here, your ideas fuel innovation that improves and saves lives of patients in dire need of our medicines. Are you ready to do meaningful work that matters?
LIVE
WHAT YOU WILL DO
The
Scrum Master
is a leader and coach who
plays the scrum master role by
facilitat
ing
team
events
,
processes
,
and
support
ing
teams in delivering value.
The role involves
facilitating
communication and collaboration among teams
that are geographically distributed
, ensuring alignment with the program vision, managing risks and dependencies
,
and driving relentless improvement.
Roles & Responsibilities:
Lead and manage product delivery using agile frameworks and techniques. Align with Agile values such as prioritizing individuals and interactions over processes and tools.
Lead and
facilitate
agile
events
including stand-ups, sprint
&
PI
planning, reviews, retrospectives,
demos
and backlog refinement meetings to promote team collaboration.
Advise
SAFe
events, including PI Planning, Scrum of Scrums, and Inspect & Adapt workshops.
Collaborate with cross-functional teams to
identify
business requirements and develop solutions that meet customer needs.
Work with Product Owners, Product and Solution Management, and stakeholders to ensure strategy and execution alignment
Help the scrum teams achieve delivery acceleration focused on business outcomes by reaching higher levels of scrum maturity
Identify
, escalate, and manage risks and dependencies across
Teams / ART to
ensur
e
that
they are addressed
in a timely manner
Coordinate with Services and support to schedule resolution of issues with released products
Foster a culture of continuous improvement within the
Teams / ART
by leading retrospectives and encouraging innovation
Monitor and report on the progress of the
Team / ART
, ensuring transparency and alignment with solution objectives
Provide guidance and support to RTEs, Scrum Masters, and Product Management teams to help them deliver value
effectively and adhere to Agile best practices
WIN
WHAT WE EXPECT OF YOU
Basic Qualifications and Experience:
Doctorate Degree OR
Master's degree with 4 - 6 years of experience in
Computer Science, Business, Engineering,
IT
or related
field
OR
Bachelor's degree with 6 - 8 years of experience in
Computer Science, Business, Engineering,
IT
or related
field
OR
Diploma with 10 - 12 years of experience in
Computer Science, Business, Engineering,
IT
or related field
Must-Have Skills
:
Strong understanding of Agile methodologies, particularly the Scaled Agile Framework (
SAFe
)
Prior experience with Agile project management tools, such as Jira
,
Confluence
and Jira Align
Experience in guiding teams through Agile
events
and ensuring adherence to
S
AFe
practices
and behaviors
Excellent problem-solving skills and a passion for tackling complex challenges
with data
Collaborative spirit and effective communication skills to work seamlessly in a cross-functional team
Good-to-Have Skills:
Deep understanding of DevOps and Test Automation Processes in software delivery
Workshop facilitation
and training experience
Strong learning agility; ability to understand
data and analytics processes that this role will
play a leadership role on
Professional Certifications:
Certified
SAFe
Scrum Master or similar (preferred)
Certified
SAFe
RTE or similar
(
preferred
)
Soft Skills:
Excellent people and project management skills
Ability to work collaboratively with cross-functional teams
Ability to manage multiple priorities successfully
Team oriented with a focus on achieving
team goals
THRIVE
WHAT YOU CAN EXPECT OF US
As we work to develop treatments that take care of others, we also care deeply for our teammates' well-being and growth.
Work That Matters
– Build tech that accelerates scientific breakthroughs and helps patients worldwide.
Modern Tech Stack
– Cloud-first, automation-focused, AI-powered.
Global Scale, Agile Mindset
– Collaborate across continents while working in nimble, high-impact teams.
Continuous Learning
– Access to certifications, trainings, mentorship, and career mobility.
Amgen Total Rewards Plan
– Comprehensive benefits in healthcare, finance, and well-being.
Flexibility
– Hybrid work model with time split between our Lisbon office and remote work.
.