Powering workflow excellence.
Your Role & Responsibilities
* Develop and enhance scoped applications using ServiceNow Studio, scripting (client/server), Flow Designer, and IntegrationHub.
* Configure advanced security using ACLs, script-based access, domain separation, and role-based access models.
* Engineer custom integrations using REST, SOAP, Scripted APIs, OAuth, MID Server, and external systems.
* Build custom widgets and Service Portals using AngularJS, JavaScript, HTML, and CSS.
* Optimize platform performance, monitor API usage, troubleshoot complex issues, and tune applications for scalability.
* Design and implement automated testing (ATF) strategies and CI/CD integration for ServiceNow.
* Lead version control (Git) strategies across development teams, including branching, merging, and conflict resolution.
* Translate business and technical requirements into robust ServiceNow solutions.
* Collaborate with enterprise architects, platform owners, process managers, and technical teams.
Your Profile
* Bachelor's or Master's degree in Computer Science, Information Systems, or related field.
* 5+ years of hands-on ServiceNow development experience, including platform architecture.
* Extensive expertise with scripting (JavaScript, Glide APIs), database modeling, and integration technologies.
* Proven experience implementing enterprise-scale ServiceNow solutions (ITSM, CSM, HRSD, ITOM, App Engine).
* Strong understanding of ITIL, Agile/Scrum, DevOps, and CI/CD practices.
Soft Skills
* Strong architectural thinking and solution design capabilities.
* Excellent communication and stakeholder engagement skills.
* Analytical mindset with a focus on performance, quality, and maintainability.
* Ability to manage complex, multi-platform initiatives.