Job Overview
Our organization seeks a highly skilled and detail-oriented French-Speaking Content Review Specialist to support the moderation of content on a leading social media platform.
* Review and moderate multimedia content (videos, images, text, and audio) in accordance with established guidelines and policies.
* Ensure high standards of quality and accuracy while providing an exceptional user experience.
* Work in rotating shifts to support a 24/7 operation, including weekends and holidays.
* Report and escalate issues as needed to maintain platform integrity.
Please note: This role involves exposure to sensitive content, including graphic, violent, or disturbing material.
Key Qualifications
* Fluency in French (C1 or native level) and a strong command of English.
* Excellent attention to detail and high level of resilience.
* Ability to work effectively in a fast-paced, multicultural environment.
* Previous experience in content moderation, customer service, or a related field is a plus but not required.
* Superb communication and teamwork skills.
Additional Benefits
* Full training is provided prior to the start of the role (delivered in English).
* The training period will equip you with necessary tools, platform knowledge, and moderation techniques to excel in your role.
* Work location: On-site at a modern office in Lisbon, Portugal.
* Working hours: 40 hours per week, on a rotational shift basis (24/7 operation).
* Vacation days in accordance with Portuguese labor law.
* A trial period applies at the start of employment.
Eligibility Requirements
* You must hold EU citizenship or a valid residence permit in Portugal to be considered for this role.