Customer Success Representative
We are seeking a highly motivated Customer Success Representative to join our team. As a key member of our organization, you will play a vital role in ensuring the satisfaction of our clients.
* Respond to customer inquiries and resolve any issues promptly
* Process orders and participate in order fulfillment and post-sales activities
* Qualify new leads and drive revenue growth by understanding customer needs and providing solutions
* Upsell and cross-sell additional products or services to increase revenue from existing accounts
* Build and enrich the customer database to improve communication and collaboration with the team
Key Requirements:
* A native-level proficiency in Dutch and a minimum B2 level of English
* Previous sales experience demonstrating ability to drive results
* A high school or bachelor's degree
* Previous experience in customer service or client-facing roles
* Excellent listening skills and effective communication abilities
* Energetic, innovative, and proactive work approach in a fast-paced environment
What We Offer
* A full-time job with 40 hours per week
* Competitive salary and performance-related bonuses
* Normal working hours or rotating schedule depending on the project
* A multicultural environment with people from over 76 countries working together
* A relocation package for non-local applicants including flight tickets, hotel accommodation, and assistance in finding a flat