Job Type:
Full-time
Job Location:
Porto
Workplace:
Remote
We are seeking a Credit Control Assistant to join our finance team on a fixed term 3-month contract.
The Credit Control Assistant will be responsible for ensuring the timely collection of outstanding debts.
KEY RESPONSIBILITIES
Contacting customers who owe money to the company, primarily through phone calls, in a professional and courteous manner
Answering inbound calls from customers querying potential invoice issues
Following up on overdue accounts and negotiating payment plans as necessary
Keeping accurate records of all communication and actions taken on accounts
Assisting with the preparation of monthly reports and analyses of accounts
Resolving any disputes or discrepancies with customers
Capable of collaborating with cross-functional teams to achieve common goals and enhance overall debt recovery
KEY REQUIREMENTS
Comfortable using spreadsheets
Strong attention to detail and the ability to work independently
Good organizational skills and ability to prioritize tasks
Ability to work well under pressure and meet deadlines
Previous experience in a credit control or collections role is valued but not mandatory.
Proven team player with a collaborative mindset and a commitment to achieving collective success
Strong communication and customer service skills
What can you expect from us?
Full-time contract with GI Group.
Competitive salary
Provided with necessary work equipment for remote work.
Opportunity to join a well-established company with a strong reputation.
Workplace: Home-based
Note: You may be required to attend the office for specific situations; the office is situated in Porto.
Schedule:
Rotating schedule from Monday to Sunday, between 08:00 am and 7:30 pm
Our client is a British company providing innovative solutions for clients involved in buying and selling cars through an online platform.
Send us your application!
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