Social network you want to login/join with:
* Higher education in the area of Information Technologies;
* Minimum professional experience of 5 years in IT Service Management;
* Minimum professional experience of 3 years in Problem Manager or similar roles;
* Proficiency in problem management software tools and ITSM platforms (EasyVista, ServiceNow, BMC Remedy, or others);
* Good knowledge of data analysis tools and methodologies, in order to identify trends and patterns;
* Knowledge of the energy sector regulatory environment and compliance requirements is an added value;
* Certification in ITIL Foundation (mandatory);
* Fluency in Portuguese;
* Knowledge of English is valued;
* Good analysis and planning skills;
* Good communication skills, dynamism and proactivity;
* I like teamwork and continuous learning.
Work with us:
* With more than 30 years of experience, Rumos has a team of professionals specialized in IT;
* At Rumos, consultants integrate highly challenging projects, based on the latest technology and in the most diverse sectors of activity;
* Rumos consultants have access to a certified training plan, which offers a constant update of technical skills;
* Rumos, as an employer, has job opportunities based on equity, integrity and diversity. We believe in everyone's abilities, because we have in our DNA team spirit and mutual help, empathy and respect.
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