Mission:Represent the first point of contact with guests, as well as manage all their accommodation needs. Job Summary: Perform check-in and check-out; Confirm customer reservations; Assign rooms and activate keys; Process all types of payments, such as room, debit or credit fees; Respond to guest calls, requests, questions or concerns; Coordinate the cleaning service with the Housekeeping Department to prepare rooms for check-in; Provide guests with all necessary directions and information about the property; Prepare daily check-in and check-out reports; Identify guest special requests and anticipate their needs. Requirements: Previous experience in customer service; Experience with Opera PMS system (preferably); Ability to work in a team; Strong sense of customer orientation; Good appearance; Accommodation in the Algarve; Personal transport; Availability for a permanent contract. Education/Professional Experience: Academic degree/professional training in the Hospitality area (or similar); Previous experience in the Front Office Department (preferably). Language Skills: Good communication skills in Portuguese and English (mandatory). Would you like to be part of the Pine Cliffs Resort team? Apply Now!#J-18808-Ljbffr