Do you have a passion for creating memorable experiences and delivering world-class service?
As a Dutch/Flemish-speaking VIP Concierge in Lisbon, you will be the trusted partner for high-end clients, managing their requests with discretion, efficiency, and style.
From luxury dining reservations to bespoke travel arrangements, you'll provide tailored solutions that exceed expectations.Your Responsibilities:Manage incoming requests from VIP clients via phone, email, and chat in Dutch/Flemish and EnglishCoordinate exclusive travel bookings, reservations, and lifestyle services customized to client needsProvide expert recommendations on fine dining, cultural events, shopping, and luxury experiencesHandle urgent and complex requests with professionalism and confidentialityEnsure a seamless, personalized customer journey from start to finishYour Profile:Native-level Dutch/Flemish with at least a B2 level of English; French is a plusExperience in hospitality, travel, concierge, or luxury customer serviceStrong communication skills with a proactive and solution-driven mindsetPassion for working with international clients and delivering premium experiencesAdaptable, detail-oriented, and confident in meeting the expectations of high-end customersWhat's in It for You:Permanent contract with a three-month probation periodFull-time position with 40 hours per week, Monday to Saturday, on rotating shifts between 7:00 AM and 9:00 PMAnnual gross salary of 21,500 euros paid over 14 monthsQuarterly performance bonusHybrid work model after three monthsMeal voucher card and 30 euros monthly transport allowanceComprehensive health insurance, including dental and optical coverage, after six monthsModern office located on Avenida da Liberdade in central Lisbon