Job Offer - Customer Support for Finance Services
Teleperformance Portugal, a global leader in digital services, is looking for ambitious and communicative individuals to join our team as Customer Support for Finance Services.
As a customer support specialist, you will be responsible for assisting clients from the bank, providing clear information on products and services, managing client requests, and clarifying doubts. You will work in flexible schedules, including nights and weekends, within high-volume service centers.
Required Skills and Qualifications:
* Minimum academic qualifications;
* Professional experience in a call center environment in the banking sector (preferably);
* Ability to work in a high-volume service center with a fast-paced rhythm;
* Excellent communication and argumentation skills, with the ability to apply a logical problem-solving approach to resolve different situations and client demands;
* Client-oriented, quality, and results-focused mentality;
* Conflict resolution and negotiation skills, with responsibility, proactivity, and teamwork spirit;
* Basic computer skills, internet, browser, and basic software;
* Strong interpersonal skills and independent thinking.
Benefits:
* Work location – Lisbon, one of the best and sunniest cities to live in Europe;
* Comprehensive expatriation support (air ticket to Portugal, free room in a shared apartment);
* Annual return ticket to your country of origin (within Europe);
* Health insurance from day one;
* Opportunities for certifications and continuous training;
* Referral Program with attractive prizes;
* Free medical consultations within the company, sports activities, and social responsibility programs, internal parties, festivals, workshops, and more.
Others:
Join us in a dynamic environment with high-quality standards, where you can build a solid career in one of the best companies in Portugal. If you are ready for a new adventure, apply now!
We are looking for motivated, result-oriented individuals who are willing to embrace a world of possibilities. Apply now and take the first step towards a bright future.