Business Area: Local Vodafone Business Unit
Posting Country: Portugal
Full Time / Part Time: Full Time
Contract Type: Permanent
At Vodafone, we’re working hard to build a better future. A more connected, inclusive and sustainable world. As a dynamic global community, it's our human spirit, together with technology, that empowers us to achieve this.
We challenge and innovate in order to connect people, businesses, and communities across the world. Delighting our customers and earning their loyalty drive us, and we experiment, learn fast and get it done, together.
With us, you can truly be yourself and belong, share inspiration, embrace new opportunities, thrive, and make a real difference.
Key Responsibilities
* Provides expert knowledge and is responsible for driving delivery of the direct sales activities through face-to-face or door-to-door channels, which drive the sales of products and services directly to either consumer or business customers.
* Focuses on new business and developing existing customer accounts for higher penetration through customer account management.
* Performs business dealings, negotiations, and signs up contracts while identifying opportunities and strategies to win business from customers.
* Reports to Sales Manager.
* Executes the timely delivery of sales activities, in line with sales targets, around customer acquisitions, customer retentions, and customer care within assigned sales segment.
* Ensures that the sales solutions for customer needs and requirements are aligned to the Vodafone sales strategy.
* Plans and develops a customer-specific strategy and business plan in line with Vodafone's product and service portfolio.
* Builds and maintains strong relations and works closely with internal stakeholders to deliver activities in response to internal/external business issues that impact upon revenue, cost, or margin.
* Demonstrates strong communication skills and effectively interacts with wider stakeholder groups.
* Works effectively with colleagues to influence customer decisions through specific sales skills and product and industry knowledge.
* Uses best practice knowledge to provide thought leadership for delivery of negotiations and signing up contracts.
* Influences customer decisions through specific sales skills and product and industry knowledge.
* Cooperates with internal teams (e.g. Technology, Marketing, Commercial Management) on the preparation of individual business customer solutions based on customer requirements.
* May provide informal guidance to junior staff.
Who you are
* Experience in selling technical solutions and solid knowledge of the IT sector.
* Driver’s license.
* High customer orientation.
* Planning and organising skills.
* Team and collaborative working.
* Effective relationships and networking.
* Effective communication and negotiation skills.
* Results-focused.
* Strategic thinking and acting.
* Long life learning awareness.
* Proficiency in English and Portuguese required.
Not a perfect fit?
Worried that you don’t meet all the desired criteria exactly? At Vodafone we are passionate about Inclusion for All and creating a workplace where everyone can thrive, whatever their personal or professional background. If you’re excited about this role but your experience doesn’t align exactly with every part of the job description, we encourage you to apply as you may be the right candidate for this role or another role.
What's in it for you
We want you to feel happy and fulfilled at work, without compromising the other things in life that matter to you. There are lots of ways we support this, including hybrid working and generous parental leave. You'll also get four Spirit Days a year to focus on your personal development and wellbeing, plus a host of other great benefits too.
Who we are
You may have already heard of Vodafone - We're a leading Telecommunications company in Europe and Africa. But what you might not know is that we are continuously investing in new technologies to improve the lives of millions of customers, businesses, and people around the world, creating a better future for everyone.
As part of our global family, whether that's Vodafone, Vodacom or _VOIS, you'll feel a sense of pride and purpose as you contribute to our culture of innovation. We pursue equality of opportunity and inclusion for all candidates through our employment policies and practices. We recognise and celebrate the importance of diversity and inclusivity in our workspace and we do not tolerate any form of discrimination.
Together we can.
Vodafone is committed to attracting, developing, and retaining the very best people by offering a motivating and inclusive workplace in which talent is truly recognised and rewarded. We are committed to promoting Inclusion for All with the belief that diversity plays an important role in the success of our business. We actively encourage everyone to consider becoming a part of our journey.
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