Activités As a Quality Engineer, your main responsibilities will include: Managing and handling of customer complaints (including structured 8D responses) Monitoring corrective and preventive actions Direct interface with customers and internal teams (Production, Engineering, Logistics, Quality, etc.) Data analysis and monitoring of quality indicators (KPIs, PPM, Customer Scorecards) Participation in internal and external audits (IATF 16949, customers) Ensure compliance with customer-specific requirements Your profile Required Skills Bachelor's degree, preferably in Engineering. Proven Professional Experience Is Preferred. Knowledge of languages (English) (knowledge of French will be valued). Strong knowledge of automotive industry standards and references (IATF 16949). Experience with quality tools (APQP, PPAP, FMEA, SPC, MSA, 8D, 5 Whys, Ishikawa). Required Qualities A professional with a strong sense of responsibility and a collaborative mindset, demonstrating: High level of organization and ability to anticipate Accuracy and attention to detail Team spirit and collaboration Clear and assertive communication with teams, colleagues, and managers Ability to identify, analyze, and communicate problems in a structured way Resilience and results-oriented mindset in a demanding environment Proactivity and focus on continuous improvement Professional Experience Experience in Customer Quality and within an industrial environment. Experience in internal and external audits (IATF 16949 and VDA 6.3). Contract Type Fixed Term contract due to a Maternity Leave Informations supplémentaires TotalEnergies valorise la diversité, promeut le développement individuel et offre des opportunités d'emploi égales à tous les candidats. #J-18808-Ljbffr