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Palex Portugal, a leading company in the management and distribution of innovative hospital and research solutions, is recruiting a Field Services Engineer for the Coimbra / Aveiro area (preferably).
Main Responsibilities :
* Provide instrument service and support mainly for Monitor / Defibrillators and Respiratory Ventilators equipment;
* Installation, preventive maintenance, diagnostics and repair of equipment, providing quotations, initial operator training, and security modifications and upgrades;
* Manage workflow, client interactions, and adhere to company procedures to ensure the best customer experience and proper incident reporting;
* Escalate support needs to manufacturers as necessary;
* Respond to client requests by providing part numbers, quotations, and technical support;
* Collaborate with BackOffice and Key Account Managers.
Requirements :
Knowledge & Experience :
* Graduated in electronics or equivalent;
* At least 2 years' experience as a technician in a similar role;
* Experience withmonitoring / defibrillator systems and Respiratory Ventilators;
* Technicalassistance experience with life support systems;
* Ability to build cooperative relationships and work in a team;
* Languages :
* Portuguese and English;
* Spanish is a plus;
* Proficient in MS Office.
Skills & Capabilities :
* Ability to plan, organize, and prioritize tasks;
* Experience withIT and network integration projects;
* Teamwork and collaboration skills;
* Critical thinking;
* Flexibility andadaptability to a fast-changing environment.
What we offer :
* Integration into an expanding multinational company;
* Collaborative and dynamic work environment;
* Opportunities for skill development and ongoing training;
* Basic salary plus meal allowance and performance-based bonus;
* Social benefitssuch as Health and Life Insurance, among others.
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