Haut.AI has transformed the skincare industry with innovative AI-driven solutions. In this role, you will be responsible for delivering exceptional customer experiences, fostering strong relationships with key clients, and driving long-term business growth.
Responsibilities include:
* Develop and maintain strategic partnerships with high-value customers
* Proactively engage with customers to understand their goals, objectives, and pain points
* Collaborate closely with cross-functional teams to ensure seamless onboarding and implementation of our solutions
* Regularly assess and improve customer satisfaction levels through proactive communication and issue resolution
To excel in this position, you should possess:
* 4+ years of experience in Key Account Management or similar roles within software or SaaS industries
* In-depth knowledge of e-commerce platforms and digital marketing strategies
* Exceptional communication and interpersonal skills, with a proven track record of building strong relationships with clients
* Strong analytical and problem-solving abilities, with a focus on delivering results-driven solutions