We are looking for an experienced IT Functional Analyst (MOA) to join a Risk IT team responsible for Credit Risk and Regulatory Reporting systems supporting leasing and factoring activities.
This role acts as a key interface between business stakeholders and IT delivery teams, ensuring functional alignment, high-quality deliveries, and operational continuity of business-critical applications.
Key Responsibilities
Functional Analysis & Project Support
* Gather, analyze, and formalize business requirements
* Write Functional Specifications / High-Level Functional Designs
* Define test strategies and prepare detailed test plans
* Organize, coordinate, and monitor User Acceptance Testing (UAT)
* Prepare and document project steering committees and follow-up materials
* Define and maintain functional roadmaps
Coordination & Delivery
* Coordinate and monitor external service centers
* Review, validate, and monitor project deliverables
* Ensure quality control across functional and technical deliveries
* Facilitate and lead workshops and working sessions with stakeholders
Run & Application Support
* Contribute to application support and ensure operational continuity
* Manage corrective maintenance and functional evolutions autonomously
* Analyze incidents and production issues
* Create and track business tickets (ServiceNow) and user stories (JIRA)
* Provide functional support to end users
Application & Technical Environment
* Databases and data-processing systems
* Data integration and outbound data flows
* Development technologies: PL/SQL and Java
Required Skills & Experience
Functional & Business Skills
* Solid experience in Financial Services, ideally in Risk or Regulatory domains
* Strong background in business analysis and functional design
* Proven experience with UAT preparation and execution
* Ability to analyze data and ensure data consistency and quality
* Understanding of IT project lifecycle and production monitoring
Technical Skills
* Oracle SQL Developer
* Microsoft SQL Server Management
* SAS Guide
* GitLab
* WinSCP
Methodologies & Tools
* Agile methodologies
* ServiceNow and JIRA
* MS Word, Excel, PowerPoint
* ISTQB / ECBA knowledge or certification is a plus
Language:
* English: B1
* French: B2
Hybrid Work: 2/3x in the office in Lisbon