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Client:
Cross Border Talents
Location:
Lisbon, Portugal
Job Category:
Other
EU work permit required:
Yes
Job Reference:
dcd2590ad87f
Job Views:
2
Posted:
14.04.2025
Job Description:
Location: Lisbon, Portugal
Start Date: 29 May 2025
Work Model: On-site
Contract Type: 1-year contract
Languages Required: Dutch (fluency required)
Schedule: Monday to Saturday (including bank holidays), 08:00 18:00 (Portuguese time)
Days Off: Sunday + 1 rotational day
Job Summary:
We are seeking a Dutch-speaking Customer Service Representative to join a reputable international company in Lisbon. The ideal candidate will be responsible for delivering excellent customer support through various communication channels, addressing inquiries, and ensuring a high level of customer satisfaction.
Responsibilities:
1. Provide customer support in Dutch via phone, email, or chat
2. Assist customers with inquiries, complaints, and order management
3. Maintain detailed and accurate records of interactions
4. Work closely with internal teams to ensure timely and effective issue resolution
5. Uphold company standards for service quality and professionalism
Requirements:
1. Fluency in Dutch (spoken and written)
2. Excellent communication and interpersonal skills
3. Previous customer service experience is an advantage
4. Availability to work rotational shifts including Saturdays and public holidays
Salary & Compensation:
Position bonus: 100/month (paid 12x/year)
Health insurance from day one (monthly employee contribution applies; free after 6 months of contract)
Supportive and multicultural work environment
Relocation Package (Lisbon only):
1. Flight reimbursement of up to 400 (paid at the end of the 6th month of contract)
2. Shared accommodation for up to 12 months: 280/month (all utilities included, deducted from payslip)
Remote roles in Lisbon do not include relocation support
Only candidates residing between Coimbra and Algarve are eligible for remote positions
No relocation support for Braga or Aveiro candidates must live north of Coimbra
Apply now to start your career with a global company and enjoy life in vibrant Lisbon
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