Job Description
This is a temporary position for 7 months, with no possibility to stay after.
We are currently looking for a Team Leader to support and manage a client's high-performing IT sales team during a maternity leave cover. The team consists of 16 professionals focused on outbound sales and performance-based campaigns.
* Oversee the day-to-day operations and performance of a 16-person remote sales team.
* Review weekly activity reports for accuracy, opportunity tracking, and timely follow-ups.
* Verify data quality in quotes, opportunity stages, call outcomes, and reporting tools.
* Ensure agents maintain manageable workloads and meet deadlines for sales processes.
* Check fair distribution of tasks in shared markets and oversee PSA follow-ups.
* Conduct monthly reviews to ensure all business calls have recorded outcomes.
* Create and present monthly team alignment summaries and quarterly business overviews.
* Deliver weekly performance reports to management and share key insights with the team.
* Lead weekly team meetings and hold 1-on-1 sessions to address individual performance and support.
* Monitor and summarize campaign activity for stakeholders, ensuring completion and engagement.
* Coordinate with internal stakeholders and marketing when needed.
* Review bi-weekly report submissions for quality and completeness.
* Manage leave requests and sick leaves through internal tools to maintain team coverage.