Job Title: Customer Experience Specialist
You will be the face of our company, creating unforgettable experiences for our guests. Engage with visitors from around the world to understand their needs and preferences. Promote and sell our products effectively to exceed sales targets and drive revenue growth.
About the Role:
Create a welcoming atmosphere for our guests. Build strong relationships with each one, understanding their needs and preferences. Offer tailored recommendations to match our products with their interests, aiming to exceed sales targets and boost revenue. Be prepared to handle changes and challenging situations effectively, providing exceptional service to our guests. Collaborate with colleagues, teams, suppliers, and partners worldwide, embracing our diverse culture.
Key Responsibilities:
* Dedicated to making our guests happy, going above and beyond to create special moments.
* A quick learner, ready to master technology and tools needed for the role.
* Embrace new knowledge and feedback, enthusiastic about getting to know our amazing products and services.
* A highly motivated, target-driven person with a positive mindset towards achieving results.
Benefits:
We offer a competitive package including a basic salary starting at 13,350€ gross/year, plus earned commission on top. For this role, an average commission potential starts from 650€ - 1000€ per month with no upper limit. A company iPad & uniform are standard. Enjoy 1.5 days off/week and 2 days of holidays/month. Work 37.5 hours/week with a food allowance of 8.32€ per day worked. We pay you for all training days completed, plus free access to our Learning Hub, Skills Academy, and language lessons. Get involved with charity and sustainability initiatives like the TUI Care Foundation and enjoy complimentary access to our dedicated WeCare Team & 24/7 Wellbeing Hub. We offer permanent or seasonal contracts, with growth opportunities tailored to your unique skills and expertise.
Others:
This is a role where you can level up your career with us. You will work in a dynamic team, collaborating with colleagues, teams, suppliers, and partners worldwide. Embrace our diverse culture, committed to diversity, equity, and inclusion. Celebrate successes in meeting sales targets, solving problems, and providing great service. From a workplace to a place to belong, we encourage everyone to come as you are, because together our potential is limitless.