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French-speaking customer consultant

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Adecco Permanent Recruitment
Anunciada dia 28 março
Descrição

Career Opportunity – French-speaking Customer Consultant Location:Lisbon (Hybrid or Fully Remote) Schedule:Monday to Friday – rotating 8‐hour shifts, earliest start at 07:00 and latest finish at 18:00 Start Date:April 17thAre you a talented communicator with a passion for customer service? Do you enjoy helping users, solving their requests and creating smooth, positive interactions? Join a dynamic international team in Lisbon and use your French language skills to deliver exceptional customer experiences!Your Responsibilities:Handle inbound customer calls with professionalism, clarity and empathy; Provide complete support and build long-lasting customer loyalty; Manage each interaction autonomously, without the need to transfer calls; Advise customers on the services, options and solutions that best fit their needs.Your Profile:️ Native or fluent French speaker; Strong English skills (training + tools are in English); Previous experience in a contact center environment; Excellent communication and customer‐oriented mindset; Solid problem‐solving and autonomy in managing customer requests.What We Offer:Permanent contract directly with the company; Competitive base salary + meal allowance; Monthly French language bonus + English bonus; Performance and attendance bonuses; Flexible benefits package (Flex‐ben); Paid training with guaranteed performance bonus; ️ All necessary equipment provided; Health insurance from day one; Fully remote working model (except for the first working day); After 6 months, the possibility to work remotely from another EU country for up to 3 months per year. Ready to take the next step in your career? Apply now and join a team where your talent is truly valued!

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