Overview
In a fast-paced, evolving environment, you will be responsible for providing a high level of customer service and hands-on support.
We are looking for an extremely proactive person with a keen interest in technology, capable of building effective working relationships with team members and business users, and maintaining a flexible and committed approach to work.
Responsibilities
Face to Face IT support of users.
Hardware installation, movement and de-installation.
Diagnosing problems concerning company hardware (Laptops, iPhones).
MS Windows 10 and MS Office 365 environment.
Small project management related with new hardware deployment.
Requirements
Minimum 2 years of experience in a technical IT environment
General End User technology knowledge
End User Workspace platforms (discovery, asset management, client management)
End User Microsoft platforms (Active Directory, Office, SCCM)
ITSM Tool Set (ServiceNow) preferred
Soft skills: Planning and organizing; Attention to details; Problem solving; Analysis; Flexibility; Customer sensitivity; Technical writing skills.
Excellent English and Portuguese Language, Written and Spoken
What's next
It's best to apply today, because job postings can be taken down and we wouldn't want you to miss this opportunity.
In case you need further information, just send us a message at ****** and we'll be happy to assist!
Diversity & Inclusion
Here at the Stefanini Group, we value plurality and equity, regardless of race, sexual orientation, disability, age, ancestry, religion, gender, and nationality.
We understand and encourage the importance of being you!
About us
We are a Brazilian company with over 35 years of experience in delivering IT services worldwide, ranging from IT outsourcing to application development or IT staffing.
We have a direct presence in 41 countries, through our 70 offices located throughout the world.
We have managed to become the preferred partner of many small-to-midsize local and regional companies as well.
Most of our clients come from industries such as financial services, manufacturing, telecommunications, chemical, services, technology, public sector and utilities.
Stefanini has career opportunities locally and around the world for professionals interested in a vibrant, passionate, team-oriented workplace.
If you are a customer-centric person with a "get it done" attitude, come over for coffee and a talk on your future career with us!
Learn more about us on and join us on LinkedIn, Facebook and Instagram where we regularly post insights from our colleagues.
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