Customer Support Representative – French Speaker (On-Site, Porto, Portugal)
Are you a fluent French speaker looking to start or grow your career in customer support? Join our on-site team in Porto, Portugal.
Your Responsibilities
* Handle inbound customer calls related to subscriptions, billing, and basic technical support
* Provide clear, friendly, and professional assistance with a customer-first approach
* Identify customer needs and offer personalized, effective solutions
* Represent the brand with empathy, professionalism, and confidence
Your Profile
* Native French speaker or C2 level proficiency
* No previous experience required — full paid training provided
* Excellent communication skills and a strong customer-oriented mindset
* Availability to work rotating shifts, Monday to Saturday, between 07:00 and 19:00
What We Offer
* Base Salary: 930 EUR gross/month paid in 14 installments
* Meal Allowance: 9 EUR per working day
* Performance Bonus: up to 100 EUR/month (from the 4th month)
* Private Health Insurance after 4 months
* Transportation Reimbursement: up to 40 EUR/month
* Modern on-site workplace in Porto with a friendly, international team