Customer Support Specialist
Are you a skilled communicator looking for a new challenge? This role is perfect for someone who enjoys helping others and working in a fast-paced environment.
* Communicate with customers via phone, chat & email to resolve their queries and concerns.
* Track and follow cases to ensure they are closed in an efficient and timely manner.
* Maintain high customer satisfaction by representing our brand in a professional and empathetic manner.
* Build strong relationships with partners and colleagues while maintaining a positive attitude.
* Work towards meeting targets as set out by the client statement of work and internal goals.
This is a full-time position based in Greece. As a remote worker, you will have the flexibility to work from anywhere while still being part of a global team.
Requirements:
* Fluency in Portuguese
* Excellent communication skills in English
* Exceptional communication and soft skills, as well as problem-solving abilities
* Basic computer knowledge and tech savviness
* Able to multitask and thrive in a fast-paced environment
What We Offer:
* Competitive monthly salary plus two extra salaries per year
* Health care benefits and various discounts
* Full training by certified instructors
* Professional growth and development opportunities
* Special events, community initiatives, and social responsibility activities
* Free online Greek language courses
* A state-of-the-art workspace with relaxing break areas