Job Description
As a seasoned IT operations leader, you will oversee the management of clusters for a prominent financial institution. Your role will involve acting as a single point of contact (SPOC) for cluster managers and coordinating operational activities. You will also serve as a resource manager, ensuring service continuity and performance in delivering IT operations services.
This position requires strong leadership skills, with the ability to manage teams of up to 50 members supported by team leads. Key responsibilities include operational management, business development, IT operations and incident management, sourcing management, provider management, HR management, contract management, and managing new clients.
The ideal candidate will have 5+ years of experience in managing multiple teams in IT operations or major IT projects. A degree in Computer Engineering or related field is required. Proficiency in DevOps tools and cloud environments is highly valued.