Job Opportunity:
Italian-speaking Customer Support Representative sought for a dynamic team in the economic sector.
The ideal candidate will have experience in payment solutions for small and medium-sized businesses and be a fluent Italian and English speaker.
Key Responsibilities:
* Be the voice of the company in direct communication with business partners
* Manage the Italian-speaking market, ensuring high-quality customer support
* Assist clients via phone, email, chat, and social media
* Clarify questions and provide guidance about our products and services
* Support merchants with inquiries and ensure ongoing satisfaction
* Take an active role in improving customer-related processes and optimizing workflows
* Collaborate closely with internal departments like Sales and Marketing
Requirements:
* Native or fluent Italian speaker
* Proficient in English
* Strong communication skills and customer-focused mindset
* Tech-savvy with a keen interest in the economic and financial sectors
About the Role:
We offer a competitive salary package and meal allowance to successful candidates.