Experience Director
An exceptional Experience Director is sought after to create, manage, and elevate guest experiences across a cluster of hotels in Vilamoura. This role involves crafting unique and memorable experiences that align with the brand's standards and surpass guest expectations.
About the Role
* Create innovative guest experiences and activities that reflect the brand's identity and cater to diverse guest preferences.
* Foster small and unique guest gatherings, such as intimate dinners, private tours, and exclusive events.
* Incorporate local attractions and activities, including golf, sailing, tennis, and visits to cultural sites.
Key Responsibilities
* Interact with guests to gather feedback and understand their needs and preferences.
* Address guest concerns and ensure a high level of satisfaction.
* Work closely with operations, marketing, and sales teams to align experiences with overall business goals.
Requirements
* Bachelor's degree in Hospitality Management, Marketing, or a related field.
* Proven experience in event planning, guest relations, or a similar role within the hospitality industry.
* Strong organizational and project management skills.