Job Summary
This position oversees the day-to-day operations of our site's IT infrastructure, ensuring consistent performance and functionality.
* Manage local IT personnel on-site, providing job descriptions and conducting semi-annual individual reviews.
* Direct daily utilization and upkeep of systems, as well as coordinate or carry out tasks related to system availability and performance.
Key responsibilities include:
* Collecting and following up on requirements requested by the site.
* Ensuring ownership of systems by users, including training, procedure creation, and application.
* Providing 1st & 2nd level functional & technical support for critical applications (ERP, JIT, Supplier Kanban, TCO), and all kind of IT incidents reported by users.
* Applying group standards concerning hardware, software, security policy, software licenses control, inventory, etc…
* Managing contracts and relationships with external suppliers, maintenance services, for example.
* Defining and applying IT procedures, including a Business Continuation Plan/Disaster Recovery Plan.
* Implementing new projects for local applications and infrastructures.
As an ideal candidate, you should have:
* A degree in management with specialization in Information Technology.
* At least 3 years of experience.
* Excellent troubleshooting skills and understanding of when to escalate issues.
* Ability to communicate effectively with diverse populations and demonstrate good interpersonal skills.
* Excellent customer service skills.
* Experience in a manufacturing environment preferred.
* Good understanding of/interest in shop floor systems (sequencing, traceability etc.).
* Requires familiarity with Microsoft Operating Systems; Win7, Win10, Server, Server & Server.
* Requires familiarity with Microsoft Office Suite products and Office.
* Requires familiarity with software and hardware of PCs and network servers.
* Cisco Networking experience and/or training preferred.
* Ability to communicate and negotiate.
* Fluent in English.
Our organization offers a dynamic work environment where you can contribute to the development of innovative technologies. We cultivate a learning culture, dedicating resources to ensure we remain at the forefront of industry advancements.
We value diversity and international collaboration, offering opportunities for career growth and professional development.
Our goal is to achieve sustainable mobility solutions, reducing environmental impact while improving performance. We strive to be a leader in the automotive industry, prioritizing innovation and excellence.