Job DescriptionAre you passionate about driving digital transformation from the inside out? At Virtual Identity, we explore everyday problems with passion and solve them digitally – making them not only fun but above all useful.Candidates must live in Portugal!What you will do:Enable excellence:Support over 200 employees to work seamlessly in a remote-first environment with cutting‐edge tools and infrastructureDrive innovation:Identify new digitalization and automation opportunities that make our colleagues' daily work easier and more efficientProtect what matters:Keep a vigilant eye on security threats and safeguard our data and our clients' data with a comprehensive security strategyBuild partnerships:Coordinate collaboration with IT service partners while strengthening our colleagues' self‐service capabilitiesShape culture:Create and nurture the VI culture, sharing your knowledge and experience as an active part of our communityRequirementsWhat we expect:Profound expertise in IT, infrastructure, networking and security topicsDeep knowledge of Microsoft 365 environment administration (Entra, Teams, Share Point, Exchange Online)Experience with endpoint management and hardening solutions (Kandji, Intune) for secure device lifecycle managementHands‐on experience with Cloud/Saa S services and modern IT architecturesDeep knowledge of APIs and automation frameworks (Power Automate, Logic Apps, Zapier, n8n) to streamline business processesKnowledge of AI tools and agentic AI systems to enhance productivity and drive intelligent automationComprehensive and strategic understanding of the IT tool landscape and emerging technologiesExperience with certification processes (ISO 27001, SOC2) and continuous improvement methodologiesFirst experience as a leader with strong communication skills, decision‐making ability, and team management expertiseBeing fluent in English is a must‐have and German‐speaking skills are a plus.ContactMichael Vonach