Customer Service (m/f) Polish Speaker, Porto
Client:
Transcom
Location:
Porto, Portugal
Job Category:
Customer Service Representative (CSR)
Language:
Polish
Job Description:
Do you speak Polish and want to showcase your talent? Join our team as a skilled Polish Language Guru, helping clients achieve financial freedom. Provide customer support via phone, email, and chat, ensuring high quality and satisfaction.
What is in it for you?
* Attractive salary
* Paid training and personalized care to prepare you for the role
* Full-time employment contract
* Vacation and holiday bonuses
* Loyalty bonuses
* Career development opportunities
* Friendly team environment
* Learning new skills
* Referral bonuses for recommending new employees
Job Responsibilities:
* Provide support through calls, chats, and emails
* Complete training to understand systems and processes
* Respond to inquiries promptly and offer solutions
* Communicate daily in Polish
* Receive support from team leaders and colleagues
* Work at our Porto office
What are we looking for?
* Advanced Polish skills (C1 level)
* Intermediate English skills (B1 level)
* Empathy in written communication
* Availability to work 5 days a week, including weekends
* 8-hour shifts with rotating schedules
* Good communication and computer skills
* Customer-oriented mindset and troubleshooting skills
* Time management skills
Life at Transcom:
Transcom is a global customer experience company with over 30,000 specialists in 26 countries. We value diversity, inclusion, and commitment to our clients and colleagues. Join us to develop your skills and grow your career in a supportive environment.
Please note: If you are not a passport holder of Portugal, you may need a work permit. Applications should be submitted via the 'Apply now' button. Do not provide bank or payment details during application.
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