Join Our Global SAP Support Team in Albergaria-a-Velha (Portugal)
At LIXIL, we design and manufacture innovative water and housing products that make better homes a reality for everyone, everywhere. Our brands, including GROHE, are trusted worldwide for quality, sustainability, and cutting-edge design. With a strong presence across Europe and a commitment to excellence, we empower our people to think like entrepreneurs and deliver outstanding results.
As a SAP Basis Specialist, you'll play a vital role in ensuring the reliability, efficiency, and security of our SAP-based systems. Working closely with our SAP Centre of Excellence, you'll be involved in high-impact technical support, major incident resolution, system health audits, upgrades, and more.
Key Responsibilities
* Maintain and optimise high availability and disaster recovery SAP solutions
* Deliver expert-level second/third line technical support
* Analyse and resolve system issues and perform root cause analysis
* Manage incidents, assess SAP OSS notes, and ensure adherence to SAP best practices
* Plan and execute updates, patches, and system upgrades
* Collaborate with SAP functional experts and business teams
* Build strong relationships with internal teams and third-party suppliers
Your Profile
* Proven experience in SAP Basis operations, including support and implementation
* Strong communication skills and the ability to understand stakeholder needs
* Experience working in international environments handling incidents and change requests
* Proactive, analytical mindset with excellent problem-solving skills
* Operational knowledge in systems such as S/4, ECC, BW/4, CRM, and more
* Proficiency in Linux, Unix, and Windows environments
* Familiar with ITIL and SCRUM methodologies
* Fluent in English, both spoken and written
What We Offer
* Opportunities for continuous learning and career development
* A supportive and dynamic work environment with a strong people-first culture
* Recognition as a "Great Place to Work" for five consecutive years
* Competitive salary and a range of employee benefits
Ready to Make an Impact?
Apply now with your CV in English, including your salary expectations, and take your career to the next level in a role that combines global reach with local impact.