Are you fluent in both Italian and English?
Are you looking for an opportunity for professional growth?
If so, we have the perfect opportunity for you!
We are currently recruiting for one of Switzerland's largest telecommunications companies.
Are you up for the challenge?
Apply now and bring your talent!
Your role:
ensure high solution rate and customer satisfaction at each contact through excellent know how;
responsibilityfor dealing with customer contacts by telephone;
serving the customer to ensure their long-term loyalty;
management of administrative issues related to administrative changes, invoicing (incl. collection) and complaints.
Your skills:
excellent communication skills in Italian (minimum C2 level) and English (minimum C1 level);
solutionoriented;
previousexperience in a call center;
commercial profile and sales experience.
strong Commitment for a long term project;
good PC skills.
What we have for you?
duration: permanent contract with a 180 days probation period
schedule: Monday to Sunday, between 7am and 6pm.