Customer Service Representative Job Description
As a customer service representative, you will be the first point of contact for customers with inquiries and issues.
Key Responsibilities:
* Respond to customer inquiries in a timely and professional manner.
* Foster positive relationships with customers by providing exceptional service and support.
* Support customer satisfaction through effective issue resolution.
The ideal candidate will have native fluency in Dutch (C2) and English (B2), strong communication skills, and experience in customer service.
Requirements
Essential Skills & Qualifications:
* Native fluency in Dutch (C2)
* Fluency in English (B2)
* Strong communication skills
* Experience in customer service
Preferred Skills & Qualifications:
* Previous experience in a customer-facing role
* Knowledge of customer service software and systems
* Ability to work in a fast-paced environment
Benefits
What We Offer:
* Competitive salary
* Performance-based incentives
* Opportunities for professional growth within the industry
We offer a collaborative and supportive work environment, access to exclusive travel perks and discounts, and a 24/7 rotative shift schedule.