· Implement and champion new people programs and systems that drive efficient employee processes and a positive employee experience.
· Manage relationships, contracts, and service delivery with key People Operations vendors and service providers.
· Execute end-to-end onboarding and offboarding processes with a strong focus on data collection, accuracy, and integrity, including employee profile setup (Zoho), staff confirmations, and exit management.
· Coordinate and support performance management processes, including process initiation, tracking, and reporting.
· Process overtime requests, invoices, and other vendor-related payment matters in collaboration with Finance.
· Support employee data reporting, audits, and data integrity initiatives.
· Collaborate closely with cross-functional team members to execute People & Culture plans and strategies.
· Utilize HR tools and systems effectively, including HRIS platforms, Office 365 tools (Forms, Excel, Word, PowerPoint), to ensure smooth people operations.
Requirements
· Bachelor's degree in social sciences and other relevant disciplines
· Minimum of 3 years' experience in a People Operations, HR Operations, or similar role.
· Relevant HR certification such as CIPM, SHRM, or HRCI is required.
· Strong communication skills with the ability to interact effectively across all levels of the organization.
· Proven problem-solving, organizational, and time-management skills.
· Strong collaboration skills with a team-oriented mindset.
· High attention to detail and process-oriented approach to work.
· Demonstrated ability to learn, unlearn, and relearn in a fast-paced and evolving environment.
Benefits
Why Qore?
Join us in making history in African financial services — by Africans, for Africa.
Qore provides the rare opportunity to make history in the financial space for Africa by Africans, while working with the smartest, brightest & coolest minds in Africa. Our people & culture team continuously thinks of innovative ways to improve employee experience and some of the other benefits of working with Qore includes:
* Very competitive and rewarding pay
* Flexible work option (i.e., Remote work)
* Paid lunch for onsite work
* Lifelong Learnings