Unlock Your Digital Marketing Potential
We are seeking a highly motivated Digital Marketing Customer Service Agent (Flemish Speaker) to join our team. This is an exciting opportunity to take your career to the next level in a dynamic and innovative environment.
Job Description:
* Provide exceptional customer service to small/medium-sized businesses, ensuring seamless B2B interactions.
* Greet customers warmly and assist them with questions/potential complaints via phone, email, or chat.
* Inform customers about other business opportunities and provide accurate knowledge about products.
Required Skills and Qualifications:
* A native level of Dutch and at least B2 level of English.
* A high school degree or equivalent.
* Enthusiasm for online marketing products and a passion for delivering excellent customer experiences.
* Knowledge of the value of good customer experience and a strong understanding of intercultural communication.
* An attentive listener, comfortable communicating with people, and energetic, innovative, and proactive.
* Excitement about expatriate lifestyle and living in Lisbon.
Benefits:
* A 12-month fixed-term contract with options for renewal.
* Working hours: Mon – Fri 8 to 18h (40h/week).
* 5 weeks of comprehensive training.
Additional Perks:
* Free Portuguese lessons, cooking courses, sports activities, and social events organized by the company.
* Private health insurance after 6 months of contract (extra to standard insurance).
* Career growth opportunities in various paths.
Location: Lisbon, Portugal